Stakeholder Engagement

Employees

– Labor Relations

– Occupational Health and Safety

– Career Development and Training

– Salary and Benefits

– Employee Communication and Grievances

– Performance appraisal systems

– Regular employee health check-ups

– Annual and project-based education and training

– Employee grievance mechanisms and channels

– Periodic labor-management communication meetings

Shareholders

– Organizational Strategy

– Corporate Governance

– Operational Performance

– Regulatory Compliance

– Annual general meeting of shareholders

– Company annual report

– Investor section on the company website

– Market observation post system

Customers

– Organizational Strategy

– Risk Management

– Regulatory Compliance

– Ethical Integrity

– Customer Satisfaction

– Regular meetings on specific issues

– Immediate meetings on emergent issues

– Customer satisfaction surveys

– Periodic customer audits

Suppliers

– Corporate Governance

– Operational Performance

– Ethical Integrity

– Sustainable Environmental Management

– Periodic supplier meetings

– Supplier audits and evaluations

– Consultation on ethical business supplier norms

Government Agencies

– Risk Management – Regulatory Compliance

– Information Transparency

– Labor Relations

– Career Development and Training

– Compliance with legal requirements, regular audits

– Honest and timely reporting of various data

– Market observation post system and company website

– Company annual report