Stakeholder Communication

Forcecon follows the GRI Standards (2021) guidelines, identifying highly significant issues and priority management issues that have a major impact on Forcecon and “economy, environment, and corporate governance” based on four principles: inclusivity, materiality, responsiveness, and impact. This approach facilitates the integration of sustainable strategies with the company’s business policies, allowing ESG performance to have a long-term influence on the company.

In the process of identifying significant sustainability issues, the opinions of stakeholders are an important reference for us. Through regular interactions with stakeholders, we extensively refer to sustainability standards and reporting frameworks, environmental certification norms, and risk trend issues. We use stakeholder surveys to collect potential positive or negative impacts and influences of each issue, identifying highly significant issues to set management policies and regularly manage objectives.

► Identification of Stakeholders

Forcecon identifies stakeholders based on three levels: upstream, corporate, and downstream, and through horizontal expansion. These stakeholders, whose interests may be affected by organizational activities, include investors (shareholders), customers, suppliers, raw material providers, partners, employees, research and development (R&D), media and analysts, trade associations, government agencies, etc.

► Communication and Response to Stakeholders

Forcecon has established various types of communication channels in its daily operations to maintain interaction with stakeholders. We also have an external communication mailbox and customer service hotline to understand the opinions of stakeholders.